Ecommerce development in Chennai
Chennai's silk, textile and jewellery businesses have long had customers in the Tamil diaspora, from Singapore and Malaysia to the US and the Gulf, who used to buy through relatives or on visits home. Selling to them directly online is a different problem from selling a mass-market product. Each saree or piece of jewellery is close to unique, the customer wants to see it properly before paying a serious amount, and the order has to cross a border with duties and currency attached.
We build commerce for that. A catalogue that handles one-of-a-kind items without overselling, rich photography and video on pages that still load quickly on a phone abroad, the option to book a live video viewing before purchase, prices shown in the customer's currency, and international shipping with duties explained up front. Payments reconcile correctly across Razorpay or Stripe, and stock stays in step with the physical shop.
Chennai is where Indian SaaS learned to sell to the world. Zoho is headquartered here and has grown without venture capital. Freshworks was founded here in 2010 by two former Zoho employees, and Chargebee was started in a Chennai apartment a year later by a team with Zoho roots, with Freshworks as an early customer. That lineage produced a distinctive kind of company: product-led, careful with money, selling to small and mid-sized businesses on several continents from offices in Chennai. Chennai's SaaS teams tend to be strong on product and short on specific capacity, not on talent in general.
The city's second identity is industrial. Chennai is often called the Detroit of Asia, with vehicle plants including Hyundai's and BMW's on its outskirts, a large base of component and electronics manufacturers, and a major port. Those firms have the same problem as manufacturers everywhere in India: their operations have outgrown the spreadsheets and older systems that run them, and their information arrives late and in the wrong format. Around the port, freight forwarders, customs brokers and warehouse operators face the same problem with paperwork instead of parts, and the cost of a lost document is a container that sits on the quay.
Its third is healthcare. Chennai is often called the health capital of India, and hospital groups such as Apollo Hospitals and specialist centres such as Sankara Nethralaya draw patients from across the country and abroad. Healthcare software here has to earn trust. Health records are among the most sensitive data there is, and hospital systems increasingly need to exchange data with each other and with the national digital health stack rather than sit in isolation. Referrals, international patient coordination, patient apps and group-wide reporting all need building. Getting consent, access logging and integration right matters more than the interface.
We are in Bengaluru and share your time zone, so the working day is the same on both sides and a question asked in the morning is answered that morning. You talk directly to the engineer who writes the code. Most of the work happens in your repository, your issue tracker and a shared chat channel, which suits teams used to working in writing, and the runbooks and architecture notes are written as we go.
We are the right fit for a defined piece outside your team's usual specialism, a migration with an end date, or the gap while your next hire serves their notice. Start with a fixed-price two-week piece and judge us on what ships. Chennai agencies and product studios can also bring us in white-label, under their own name.
Four ways this arrives.
The ERP updates overnight, the store sells all day, and by morning the two do not match. We build the sync as a queue with retries and reconciliation, decide which system wins for each field, and alert on drift before a customer buys stock you do not have.
Or checkout slows until people give up. We cache what can be cached at the edge, keep live stock checks off the browsing path, load-test the shape of a real launch rather than a steady trickle, and queue anything that cannot scale.
Bundles, B2B price lists, subscriptions, delivery rules by postcode. We build it as a custom Shopify app or with Shopify Functions and checkout extensions so it survives platform updates, or tell you when you have outgrown the theme altogether.
Payment webhooks can arrive twice, late or out of order, and the handler trusts every one. We make order state follow the provider's record, process Stripe and Razorpay events idempotently, and reconcile daily so a mismatch is a report, not a complaint.
An hourly sync with a third-party system reachable only through its API, with values normalised at the boundary so unchanged records stop looking changed.
Read the write-up →Asked by Chennai teams.
How do you work with teams in Chennai?+
We are in Bengaluru and share your time zone, so calls, reviews and releases fit inside your normal working day. We work in your tools, Slack, GitHub and Linear or whatever your team already uses, and most of the conversation happens in writing, where it lasts. You talk directly to the engineer writing the code, from the first 30-minute call onwards, and runbooks and architecture notes are written into your repository as we go.
Can you work inside a mature SaaS product without slowing our team down?+
Yes. We read your code and conventions before changing anything, follow your review and release process, and take a defined piece of work, such as a billing migration, a new integration, a performance problem or an infrastructure move, so the changes stay in one place rather than spreading across the product. We work in Node, Python and TypeScript, inside your repository, and leave runbooks and architecture notes for your team.
How does your rate compare to hiring in Chennai?+
PayScale puts a mid-career software engineer in Chennai at about ₹12 lakh a year. Our published rate is $35 an hour, with a $5,000 minimum. That buys a senior engineer who writes the code, works in your Slack, GitHub and Linear, and starts within days, with no recruiting round, notice period or employment overhead. Begin with a fixed-price two-week piece at $2,800 and judge us on what ships.
Can you build software for Chennai's hospitals?+
Yes. FM360, the platform we built for a healthcare estate, runs its facilities and maintenance in production. For hospitals and diagnostic chains we build referral and patient-coordination platforms, patient apps in Tamil and English, and warehouses that join every branch's systems into one set of numbers. Consent is recorded per purpose, every access to a record is logged, and integrations use standards such as FHIR where the other side supports them.
Have you built a store like ours?+
We build stores from the parts of commerce that usually go wrong, and those are what we work on every day: syncing with a third-party system that only speaks through its API, handling webhooks that arrive twice, and background jobs that must not lose or repeat work. On a call we will walk you through how that applies to your store.
Shopify, headless, or fully custom?+
Start with Shopify if a theme and a few apps cover you; that is cheaper than anything we would build. Go headless when the storefront must do things a theme cannot, or share a front end with other products. Build on Medusa or commercetools when the catalogue, pricing or order flow is genuinely unusual. Most stores never need the third option, and we will say so.
Can you connect our ERP or warehouse system?+
Usually, if it has an API or can export files on a schedule. We start by agreeing which system owns each field, such as stock, price and order status, because most sync bugs come from two systems both believing they are the source of truth. Then we build the sync with retries, a log of every change, and a daily reconciliation report.
Which payment providers do you work with?+
Stripe, Razorpay, and Shopify Payments when the store runs on Shopify. Choose the one that suits your markets and fees; we earn nothing from any of them. The work that matters is the same for all three: treat the provider as the record of what was paid, handle every webhook idempotently, and test refunds and partial captures, not only the happy path.
How do you prepare for a sale or a launch?+
We load-test the whole journey, from landing page to paid order, at the traffic you expect and beyond it. We find what breaks first, which is usually a third-party script, an uncached page or the stock check, and fix it before the day. During the sale itself, the engineer who did that work is watching the dashboards with you.