Custom software development in Sydney
When a flood or bushfire hits, a Sydney-headquartered insurer's claims volume can jump overnight, and the systems built for an ordinary week meet a catastrophe. The core claims platform usually copes with the records. What breaks is everything around it: triage, assessor scheduling, temporary accommodation, supplier allocation and customer updates, much of it moved into spreadsheets by people working long days.
Custom software earns its place in that gap. We build surge tools that sit beside your claims system: a triage queue that sorts the most urgent cases first, scheduling for assessors and builders, and customer updates generated from the claim's real status. We connect to the core through supported interfaces and change nothing inside it. The time to build these tools is before the next event, and we will scope them to be ready for it.
Sydney is where Australian money keeps its head office. Commonwealth Bank, Westpac and Macquarie run their groups from the city, the large insurers are here, and around them sits a dense fintech sector in payments, lending and wealth. The software these firms need is rarely a brand-new product. It is the work around the core: payment flows that settle in seconds, onboarding and lending journeys customers actually finish, reports that agree with each other, and the internal tools that keep claims and complaints moving.
Real-time payments have raised the bar. On the New Payments Platform money moves in seconds, and PayTo lets a business take agreed payments straight from a customer's account, so a lender or fintech built around overnight batch files now needs instant confirmations and a ledger that never records the same payment twice. Sydney is also where Atlassian and Canva started, so its buyers have been trained by good software built down the road. A clunky internal tool or a slow sign-up flow is noticed here in a way it might not be elsewhere. Beyond finance, the city has a large property and strata sector, online retailers shipping across a very big country, and a startup scene around Tech Central.
Hiring reflects all of that. Indeed puts the average base salary for a software engineer in Sydney at A$119,602, from 526 reported salaries, and experienced engineers are contested by the banks, the big product companies and every well-funded startup at once. A team that needs a payments engineer or an extra pair of senior hands for a quarter can wait a long time for the right hire. That is where we are useful: a defined piece of work, started within days, with the code in your repositories from the first commit.
Our four hours of daily overlap land in your afternoon, and we move them to suit your team. Your morning stays with your own people; the afternoon is when you talk to the engineer writing your code, in stand-ups, reviews and design decisions. Runbooks and architecture notes are written as we go, so whoever joins your team next inherits work they can read.
We are the right fit when you have a defined piece of work and want senior engineers on it within days, or when the Sydney hire you need is months away and the roadmap keeps moving. Start with a fixed-price two-week piece and judge us on the output. Agencies can put the work under their own name.
Four ways this arrives.
Approvals, schedules or stock, tracked in a shared file with colour codes only one person understands. We turn it into an application with proper records, permissions and history, so you can see who changed what and when, and nobody works from an old copy.
Staff copy data from one system into another by hand, and the two slowly drift apart. We connect them through their APIs, clean up the data where it crosses over, and alert someone when a sync fails instead of letting it fail quietly.
The numbers exist, spread across exports and inboxes, and someone assembles a report by hand every Monday. We pull them into one place, build the dashboard the people making decisions will actually open, and check it is current rather than trusting the job that feeds it.
A legacy application still runs the business and every change to it is a risk. We map what it really does, move it piece by piece onto something maintainable, and keep both running until the last piece has landed. No weekend cut-over.
A facilities operations platform for a healthcare estate, built so supervisors can see what is overdue and what keeps coming back without exporting spreadsheets by hand.
Read the write-up →Asked by Sydney teams.
How do you work with teams in Sydney?+
We are in Bengaluru and share four hours of live overlap with you every day, in your afternoon, moved to suit your team. That is when we join stand-ups, review pull requests and take design calls. We work in your tools, whether that is Slack, GitHub or Linear, and the person on every call is the engineer who writes the code. Between calls, progress is in your tracker and your repositories.
Do you build for Sydney banks, insurers and fintechs?+
Yes, and that is most of what Sydney asks us for. We build payment backends that handle NPP and PayTo without recording a payment twice, sign-up and lending journeys customers finish on their phone, complaint and claims tools that take the reading off skilled staff, and data pipelines that make finance and risk reports agree. We work inside your codebase and your cloud, starting with the one flow that matters most.
How does your rate compare to hiring in Sydney?+
Indeed puts the average base salary for a software engineer in Sydney at around A$120,000. Our published rate is $35/hour with a $5,000 minimum, or $5,400 a month for one embedded engineer. There is no recruiting time and no employment overhead, and work starts within days of the call. The first piece is a fixed-price two-week engagement at $2,800, so you judge us on what ships.
Can you take over an app another team built?+
Yes. It is a common starting point for Sydney products whose agency or founding engineers have moved on. We read the code, run it, and write down how it fits together and where the risks sit. The first fixed-price two-week piece is usually one real fix or feature, so you see the handover working while the architecture notes build up. The code stays in your repositories throughout, as it always would.
Why not buy an off-the-shelf tool?+
Often you should, and we will tell you when. If a product already does most of what you need, configuring it is cheaper than building. Custom software earns its cost when the process is how you compete, when you pay for several tools to do one job badly, or when the workarounds cost more staff time than the software would.
Can you work with the systems we already have?+
That is usually the job. Most internal tools are valuable because of what they connect to: an ERP, a work-order system, a CRM, a finance package. If it has an API, we integrate with it. If all it offers is a nightly export, we can work with that too, and we will tell you how fresh the data can honestly be.
How do you find out what we actually need?+
By talking to the people who do the work, not only the people who asked for the tool. We watch the spreadsheet being used, collect the edge cases everyone handles from memory, and write the process down before we build anything. The first release covers the core of it; the exceptions follow once people are using it.
What happens to our old data?+
It comes with you. We migrate it, check the counts and totals against the source, and keep the old system or spreadsheet readable until your team is confident nothing was lost. Where the old data is inconsistent, we show you the records that do not fit rather than quietly guessing what they meant.
Who looks after it once it is live?+
You choose. We can stay on at our hourly rate for changes and fixes, or hand it to your own team with runbooks, architecture notes and a recorded walkthrough. Internal tools change as the business changes, so we build them to be changed by someone other than us.