Cloud infrastructure and DevOps in Melbourne
Melbourne product companies usually set up their cloud in a hurry, in one account, by the engineer who has since become CTO. A few years on, the bill has grown faster than the customer count, nobody is sure which resources are still needed, deploys depend on one person, and the first overseas customer wants the product to be fast in their own region.
We set up infrastructure as code on AWS or whichever cloud you already use, with separate environments, deploys anyone on the team can run, backups that are restored on a schedule, and a second region when your customers need one. Everything is tagged, so the bill explains itself. We run our own Kubernetes cluster for Amour, so our runbooks come from operating systems, not just deploying them.
Melbourne's software market is built on products rather than projects. SEEK, REA Group and MYOB run from the city, Culture Amp started here, and a generation of engineers learned their trade inside marketplaces and SaaS businesses that sell well beyond Australia. The SaaS companies we hear from have usually found their market and are now paying for early decisions: a data model that assumed one customer type, permissions that started as a role column, and infrastructure in a single region when their newest customers are in the US or Europe.
Health and education are the other two pillars. The Melbourne Biomedical Precinct around Parkville brings together hospitals, research institutes, biotech firms and universities, and they need registries, trial platforms, patient apps and operational tools that handle sensitive records carefully and still suit a busy clinician between patients. The universities (Melbourne, Monash, RMIT and the rest) run student systems, learning platforms and research data at a scale that rarely fits off-the-shelf software, and their students judge every portal against the apps on their phones. And the Port of Melbourne keeps a large freight and logistics industry busy, much of it still run on email and spreadsheets.
Hiring costs a little less than in Sydney. Indeed puts the average base salary for a software engineer in Melbourne at A$109,570, from 329 reported salaries, and the engineers who have already scaled a product are the ones every scale-up wants at the same time. A platform problem can sit on the roadmap for quarters while that hire is found. That is where we fit: senior engineers on a defined piece of work within days, with the code in your repositories from the first commit.
Our four hours of daily overlap land in your afternoon, and we move them to suit your team. Your morning stays with your own people, and the afternoon is when you talk to the engineer writing your code, in stand-ups, reviews and design decisions. Runbooks and architecture notes are written as we go, so the work stays readable long after the engagement ends.
We are the right fit for a platform problem your product team has no time for, a defined piece of work with a clear end, or the months before your own hires start. Senior engineers arrive within days, the first piece is a fixed-price two weeks, and agencies can put the work under their own name.
Four ways this arrives.
Resources were created in the console over several years and nobody can say which ones matter. We inventory the account, bring what is live into Terraform, remove what is not, and hand you a repository that describes the whole estate.
It is usually idle capacity, oversized instances, forgotten environments and data transfer nobody priced. We find where the money goes, cut the obvious waste where you already are, and only then ask whether a cheaper provider such as Hetzner suits your steady workloads.
One person knows the steps and every release waits for them. We build a pipeline that tests, builds and deploys on merge, with rollback to the previous image, so shipping on a Friday afternoon is a decision rather than a gamble.
The channel fires all day, so everyone has muted it, so real outages are reported by customers. We alert on what users actually feel, route each alert to a named owner, and delete every alert nobody would act on at 3am.
A K3s cluster on Hetzner that we provisioned and are on call for, deployed through Flux, where only a push to master can produce an image production will run.
Read the write-up →Asked by Melbourne teams.
How do you work with teams in Melbourne?+
We are in Bengaluru, and four hours of every working day overlap with your afternoon, moved to suit your team. Stand-ups, code reviews and design calls happen live in that window, so your mornings stay with your own people. We work in your tools, whether that is Slack, GitHub or Linear, and the person on every call is the engineer who writes the code.
Do you build for Melbourne SaaS and marketplace companies?+
Yes, and it is the work Melbourne asks for most. We untangle data models that assumed one customer type, turn a role column into proper permissions, add single sign-on and a second region for the first large overseas customer, and tune search and messaging for marketplaces that have outgrown their first version. We work inside your codebase, alongside your product engineers, starting with whatever is slowing them down most.
How does your rate compare to hiring in Melbourne?+
Indeed puts the average base salary for a software engineer in Melbourne at around A$110,000. Our published rate is $35/hour with a $5,000 minimum, or $5,400 a month for one embedded engineer. There is no recruiting time and no employment overhead, and work can start within days of the call. The first piece is a fixed-price two-week engagement at $2,800, so you can judge us on what ships.
Can you work white-label for a Melbourne agency?+
Yes. If your agency wins more build work than your developers can carry, we work under your name. Your client sees your team and your process, we join calls as your engineers, and the code goes into your client's repositories from the first commit. You keep the client relationship. An NDA is signed before you share anything specific, and the runbooks and architecture notes are written as we go.
Should we run our own Kubernetes cluster?+
Usually not. Self-hosting starts to pay when your managed bill is mostly things you do not use, your workloads are steady rather than spiky, and someone is willing to own the control plane. We run our own on Hetzner, so we know what that job involves. If nobody on your side wants it, managed is cheaper in total even when the invoice is larger.
Do we need Kubernetes at all?+
Often not. Plenty of products are better served by a managed container service, a platform like Railway, or two virtual machines and a good deploy script. Kubernetes earns its place when you run several services, have steady traffic and have people to look after it. We will recommend the least infrastructure that does the job, and say so when that is less than you expected.
Which clouds do you work with?+
AWS most often, then Google Cloud, Azure and Hetzner. We work in whichever one you are already on, because moving clouds is rarely the cheapest fix for a cost or reliability problem. If we think a move is worth it, we will show you the case using your own bill before anyone migrates anything.
Can you cut our cloud bill without a migration?+
Usually, yes. Most of a bill that has grown unchecked is idle capacity, oversized instances, environments left running and data transfer nobody priced, and all of that is fixed where you already are. We will not promise a percentage before we have read the bill. After the first week we can tell you what is realistic and what it takes to get there.
Who is on call?+
Whoever the engagement says, in writing. While we run your infrastructure it can be us, with hours and response times agreed up front. If you are taking it in-house, the handover includes the runbooks, the alert routing and a rota your team can actually staff. We do not leave behind a pager that only we know how to answer.