SaaS development in Austin
Austin's enterprise SaaS companies usually hit the pricing change before the scaling problem. The product was sold per seat; the board wants usage-based pricing, or a platform fee plus usage, and the schema only knows about seats. At the same time the first large customer asks for SSO, directory provisioning and admin controls for its own teams, and the answer to each is "next quarter".
We build the foundations both changes need. Usage is metered as events at the source and aggregated in one place, so every invoice can be traced back to what the customer did. Billing runs through Stripe, or a merchant of record if a small team is selling internationally, with plan changes and proration tested rather than assumed. SSO and SCIM come through a provider and slot into an organisation model designed for them, with the access controls and change history a large customer's administrators expect to manage themselves.
The city's centre of gravity is enterprise SaaS and consumer fintech, and both bring the same backend problem early: multi-tenancy that was bolted on after the first enterprise deal, and a permissions model that started as a role column. Then the large customer asks for custom roles and SSO, the board asks for usage-based pricing, and the schema was built for neither. Unpicking that while the product keeps selling is most of what an Austin engagement looks like in the first month. On the fintech side the same pressure lands on the mobile app and the ledger: transfers that must never send twice, and balances that have to match what finance sees.
Austin has also been a hardware and semiconductor town for decades. The fabs and equipment suppliers produce tool telemetry, inspection images and test results in volumes most software companies never see, and the hardware start-ups around them reach the point where a board works on the bench and a pilot customer wants to see its data. Their engineers are process, yield and firmware specialists. The software around the hardware, from the device API and the dashboard to the pipeline that turns readings into something a customer can open, is a defined piece of work that suits an outside team.
Then there is timing. Austin has an unusual density of Series A and B product companies, and they tend to raise, hire aggressively for two quarters, then freeze. A mid-level engineer costs around $145,000 base before equity and benefits, and the platform or infrastructure hire is usually the one that waits longest. We are frequently the answer to "we have the roadmap and the budget, but the req is frozen until next quarter", because an engagement is an invoice rather than a headcount. It starts with a fixed-price two-week piece, and it can grow into an embedded engineer for as long as the roadmap needs one.
We move our working day for Texas. Four hours of every working day overlap with your morning in Central time, so stand-up, code review and the design conversation happen live with the engineer who writes the code. The code lives in your repositories from the first commit, and runbooks and architecture notes are written as we go, so whoever you hire next inherits work they can read.
We are the right fit when the roadmap is ready and the req is frozen. A defined piece of work, such as a permissions model, a device backend or a cloud setup brought under control, starts with a fixed-price two-week piece. Senior capacity arrives within days, and agencies can put the work under their own name.
Four ways this arrives.
Then SCIM, then role mapping, then a security questionnaire. We add SAML and OIDC through a provider or your own identity stack, provision users from their directory, and keep the permission model working for the self-serve customers who never asked for any of it.
Shared tables with a tenant column and every query trusted to filter on it. We enforce isolation below the application, with Postgres row-level security or separate schemas, and write tests that try to read across tenants and must fail.
Moving from seats to usage, adding a free tier, or selling annual contracts beside monthly plans. We model plans and entitlements separately from the payment provider, meter usage into a ledger you can audit, and make proration and dunning tested code rather than a monthly surprise.
Every larger customer asks who changed what, who can reach production and how access ends when someone leaves. We build exportable audit logs, least-privilege access and change control through pull requests, so your answer is a screen, not a spreadsheet.
A multi-tenant platform scoped per organisation, with admin screens for users, access and login alerts, and a way for an administrator to view the app as any user.
Read the write-up →Asked by Austin teams.
How do you work with teams in Austin?+
We are in Bengaluru and move our working day for Texas, so four hours of every working day overlap with your morning in Central time. Stand-ups, code reviews and design calls happen live in that window. We work in your tools, whether that is Slack, GitHub or Linear, and the person on every call is the engineer who writes the code.
Why do Austin product companies come to you?+
Austin has an unusual density of Series A and B product companies with a strong front-end team and no infrastructure hire yet. That is precisely the seat we fill: the multi-tenant backend, the permissions model, the cloud setup and the deploys that nobody senior owns. It is why more of our US enquiries come from Texas than from the coasts. We build it in your codebase, alongside the team you already have.
How does your rate compare to hiring in Austin?+
A mid-level software engineer in Austin earns around $145,000 base before equity and benefits. Our published rate is $35/hour, or $5,400 a month for an embedded engineer, with a $5,000 minimum. There is no recruiting time and no employment overhead, and work starts within days of the call. The first piece is a fixed-price two-week engagement at $2,800, so you judge us on what ships.
Our req is frozen until next quarter. Can you cover the gap?+
Yes. It is a common Austin situation, and a good fit for an engagement, because an invoice is not a headcount. The roadmap keeps moving while the req waits. Start with a fixed-price two-week piece, or embed an engineer at $5,400 a month. Runbooks and architecture notes are written as we go, so when your hire does start, they inherit work they can read and extend.
Shared database, separate schemas, or a database per tenant?+
Shared tables with row-level security for most products, because it is the cheapest to run and the simplest to migrate. Separate schemas or databases when a customer contractually needs isolation, data kept in a particular region, or its own backup schedule. We design so a large tenant can move to its own database later without rewriting the application, because that request usually arrives with the biggest contract.
When should we add SSO and SCIM?+
Before the deal that needs them, not in the first month. Design the user and organisation model so SSO slots in without a data migration, then switch it on when a paying customer asks. A provider such as WorkOS saves you building SAML and SCIM yourself, which rarely pays off until enterprise customers are a large share of your revenue.
Stripe, or a merchant of record like Paddle?+
Stripe gives you the most control over plans, invoices and the checkout. A merchant of record such as Paddle takes a larger fee and becomes the seller, handling tax wherever you sell. For a small team selling internationally from the start, the merchant of record is often the simpler path. We lay out both at your price point before you choose.
Can you make the product ready for enterprise buyers?+
Yes. Enterprise buyers ask for the same things every time: single sign-on, directory provisioning, roles they can define, an audit log they can export, and admin screens their IT team can use. We design those into the data model early, so saying yes to the next large customer is a configuration change rather than a quarter of rework.
What have you built that carries over to SaaS?+
Multi-tenancy, per-organisation access and admin tooling run through most of what we build. FM360 is a multi-tenant platform with all three: organisations, apps and access managed per customer, usage analytics and login alerts. Subscriptions and billing logic we build inside the product, tested like any other code rather than left to a dashboard.